Privacy Policy

Alankar Udyog ("we", "our", "us") respects your privacy and is committed to protecting the personal information of our customers, website visitors, and mobile application users.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile applications, or services.

1. Information We Collect

We may collect the following types of information:

• Name
• Mobile number
• Email address (if provided)
• Delivery address and location
• Order and transaction details
• Payment information (processed via secure payment gateways)
• Device information when using our mobile application

2. Location Information

Our mobile applications may collect real-time location data of delivery drivers to enable live delivery tracking and improve delivery efficiency. Customers may view driver location during active deliveries.

This location data is used only for operational purposes and is stored for a limited duration.

3. How We Use Your Information

Your information may be used for the following purposes:

• Processing and fulfilling orders
• Generating invoices and delivery documents
• Managing deliveries and logistics
• Customer communication and support
• Improving our services
• Complying with legal and tax requirements

4. Data Storage

Your data is stored securely on protected servers and cloud infrastructure. We take appropriate technical and organizational measures to prevent unauthorized access, disclosure, or modification of your information.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information only with:

• Delivery personnel for order fulfillment
• Payment gateway providers
• Government authorities when required by law

6. Data Retention

Order, invoice, and transaction data may be retained for legal, accounting, and operational purposes. Delivery tracking data may be stored temporarily for operational analysis.

7. Security

We implement reasonable security practices to protect your information. However, no internet-based system can guarantee complete security.

8. User Responsibilities

Users are responsible for maintaining the confidentiality of their account credentials and for all activities conducted under their accounts.

9. Changes to Privacy Policy

Alankar Udyog reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.

10. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at: